Golden Hour Sunless Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing information collected when you book an appointment or contact us.
- Health Information: Skin type, allergies, and health disclosures you provide on intake forms, collected solely to provide safe and effective services.
- Payment Information: Credit or debit card information processed securely through our third-party payment processor. We do not store full card numbers.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Communications: Messages, emails, or social media interactions you send to us.
2. How We Use Your Information
We use the information we collect to:
- Book, confirm, and manage your appointments
- Process payments and send receipts
- Send appointment reminders and follow-up communications
- Provide personalized tanning services tailored to your skin type
- Send promotional offers, newsletters, or giveaway information (with your consent)
- Improve our website and services
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
- Booking & Payment Platforms: Such as Square, which has its own privacy policy.
- Email & Marketing Tools: Used to send communications you have opted into.
- Legal Requirements: If required by law, court order, or governmental authority.
4. Health Information
Any health-related information you provide (skin conditions, allergies, pregnancy status, etc.) is collected solely to ensure your safety and the quality of your service. This information is kept strictly confidential and is never shared with third parties except as required by law.
5. Photography & Social Media
We will only photograph your results with your explicit written or verbal consent. If you consent, we may use before-and-after photos on our website, Instagram, or other marketing materials. You may revoke this consent at any time by contacting us. Photos of minors will never be shared publicly without written parental consent.
6. Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Client records are typically retained for a minimum of 3 years. You may request deletion of your data at any time, subject to applicable legal requirements.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at the information below.
8. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may disable cookies in your browser settings, though this may affect some website functionality.
9. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
13. Governing Law
This Privacy Policy is governed by the laws of the State of Colorado.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Golden Hour Sunless Co.
goldenhoursunlessco.com
[email p